Privacy Policy

    Last updated: 21 September 2026

    1. Who we are

    Affinity Glass ("we", "us", "our") is a family-led glazing specialist based in Stockport, Greater Manchester. We are the data controller responsible for any personal information you share with us through this website.

    2. Information we collect

    When you contact us or request a quote we may collect:

    • Your name
    • Phone number
    • Email address
    • Postcode or address
    • Details of the work you're enquiring about
    • Any messages or photos you choose to send us

    We also collect basic technical information automatically, such as your IP address, browser type and pages visited, through cookies and similar technologies.

    3. How we use your information

    • To respond to enquiries and provide quotes
    • To arrange surveys, installations and aftercare
    • To send service updates relating to your project
    • To improve our website and services
    • To meet our legal and regulatory obligations

    4. Legal basis

    We rely on the following lawful bases under UK GDPR: your consent, performance of a contract, our legitimate interests in running our business, and compliance with legal obligations.

    5. Sharing your information

    We do not sell your data. We only share information with trusted service providers who help us operate the business (for example our hosting, email and CRM providers), and where required by law.

    6. Cookies

    Our website uses cookies to make it work properly and to understand how visitors use it. Essential cookies are always on. Analytics and marketing cookies are only set with your consent via the cookie banner shown on your first visit. You can change your preferences at any time by clearing cookies for this site in your browser.

    7. How long we keep data

    We keep your information only for as long as needed to provide our services, meet legal obligations, and resolve disputes.

    8. Your rights

    Under UK GDPR you have the right to access, correct, delete, restrict or object to our use of your personal data, and to data portability. To exercise any of these rights, contact us using the details below.

    9. Contact us

    Email: info@affinityglass.com
    Phone: 0800 917 7497
    Address: Stockport, Greater Manchester

    You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.